Last Updated: January 2026

Bat22 Privacy Policy – How Your Data Is Protected

Bat22 takes your personal data very seriously. This privacy policy clearly explains how your information is collected, used, and protected.

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Core Pillars of Data Protection

SSL Encryption

Every transaction and piece of personal information on bat22 is protected with 256-bit SSL encryption. Third parties can never access your data.

You Are in Control of Your Data

You can view, correct, or request deletion of your stored data at any time. Your data belongs to you.

Secure Data Storage

Data stored on bat22's servers is audited regularly. Passwords are never stored in plain text — only in hashed format.

Not Sold to Third Parties

Your personal data is never sold or rented to third parties for marketing purposes. This is our firm commitment.

Regulatory Compliance

Bat22's privacy policy is built in accordance with international data protection standards. As a licensed platform, we comply with all applicable regulations.

Marketing Opt-Out

If you no longer wish to receive promotional emails or notifications, you can unsubscribe at any time. We respect your preferences.

Table of Contents

1 What Information Is Collected

We collect various types of information when you create and use your bat22 account. This privacy policy clearly states what data is collected and why. We are fully transparent about how information is gathered.

We collect two main types of information — data provided directly by you and data generated automatically while you use the platform.

Type of Information Example When it is collected
Identity Information Name, date of birth, national ID During registration and KYC verification
Contact Information Email, mobile number, address At the time of account creation
Financial Information Payment methods, transaction history For deposits and withdrawals
Technical Information IP address, device information, browser Automatically on every visit
Usage Data Game history, betting patterns While using the platform
bat22 only collects the information that is strictly necessary. Data is gathered solely to provide our services and meet regulatory requirements — nothing more.

2 How Your Information Is Used

Bat22 uses collected data only for specific purposes in line with your privacy policy. We never misuse your information or use it for anything beyond its intended purpose without your consent.

  • Account Management: Your identity information is used for registration, login, and account verification.
  • Payment Processing: Financial information is used to process deposits and withdrawals securely.
  • Customer Service: Your contact details are used to resolve issues and provide support.
  • Security Assurance: Technical data is analyzed to detect fraud and prevent unauthorized access.
  • Regulatory Compliance: To fulfil legal obligations and ensure responsible gaming.
  • Service Improvement: To analyze usage patterns and improve the platform.
  • Promotional Communications: Bonuses and offers are communicated only with your consent.
bat22 never sells your data to marketing companies. Your information is used exclusively to improve our services.

3 Data Retention & Periods

How long bat22 retains your data depends on the type of information and applicable legal requirements. We do not keep data longer than necessary.

  • Account Information: For the duration the account is active, and up to 5 years after closure.
  • Financial Transactions: A minimum of 5 years in accordance with international anti-money laundering regulations.
  • Communication History: Up to 3 years for customer service purposes.
  • Log Files & Technical Data: Up to 12 months for security analysis.

After a set period, data is securely deleted or anonymized. You may request early deletion, though some data must be retained for a specified period due to legal obligations.

Closing your account does not immediately delete all your data. Certain information must be retained for a defined period to meet legal obligations.

4 Information Sharing with Third Parties

Transparency in data sharing is a key principle of bat22's privacy policy. We never sell your data. However, information may be shared with trusted partners in certain specific circumstances:

  • Payment Processor: Minimum necessary information is shared with the relevant provider to process transactions via bKash, Nagad, or other payment methods.
  • Identity Verifier: Information may be shared with approved verification agencies to complete KYC.
  • Legal Authorities: Disclosure of information is mandatory when required by a court order or regulatory authority.
  • Technology Partners: Technology service providers may access minimal data necessary to operate the platform.

Every third party signs a strict data protection agreement with bat22. They may only use specific data for specified purposes.

5 Cookies & Tracking Technologies

The bat22 website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

  • Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your preferred language and settings.
  • Analytics Cookies: To understand how the platform is being used. These can be disabled.
  • Marketing Cookies: To show relevant ads. You have the option to disable these.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

6 Your Data Rights

Under bat22's privacy policy, you have full rights over your own data. Your rights are clearly set out below:

Right to Access You can view what information bat22 holds about you and request a copy at any time.
Right to Rectification You can correct any inaccurate or incomplete information at any time.
Right to Erasure You may request deletion of your data under certain circumstances.
Right to Restrict Processing In certain cases, you can restrict how your data is used.
Right to Data Portability You can receive your data in a structured format and transfer it elsewhere.
Right to Object You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, contact our support team. Requests are typically responded to within 30 days.

7 Security Measures

Bat22 follows the highest industry standards to protect your data. Our technical and administrative security measures are outlined below:

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Password Hashing: Passwords are never stored in plain text.
  • Regular Security Audits: An external team of experts conducts regular system audits.
  • Access Control: Only authorized personnel can access your data.
  • Data Centre Security: Both physical and digital security measures are in place.
If you suspect a security issue, contact support immediately. We act quickly and will alert you if necessary.

8 Child Protection

Bat22 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal data from minors.

If a parent or the minor themselves informs us that information was submitted by mistake, we will immediately delete that data and close the account.

Creating an account as a minor or registering under a false adult identity is a criminal offence and a direct violation of bat22's privacy policy.

9 Policy Changes & Updates

Bat22 may update this privacy policy from time to time. When changes are made, the revised date will be posted on this page. For significant changes, you will be notified via email or a notice on the platform.

Continued use of the platform after a revised policy is published will be considered acceptance of the new policy. We recommend reviewing this page regularly.

If you object to any changes in the policy, please contact our support team or request account closure. We always respect your decision.

10 Contact Us

If you have any questions, complaints, or data-related requests regarding this privacy policy, please contact our support team. We generally respond within 24–48 hours.

Email Support
Support Hours
7 days a week, 24 hours a day

To file a formal data protection complaint, include "Privacy Complaint" in the subject line of your email. Our data protection team will review your request on a priority basis.

Frequently Asked Questions

No. bat22 never sells your personal information to marketing or advertising companies. Data is used solely for service operations, payment processing, and fulfilling legal obligations.

No. Your password is stored in hashed format, meaning no bat22 employee can view it directly. If you forget your password, you will need to reset it — no one can retrieve your old password for you.

Not all data is deleted immediately. Some data must be retained for a specified period due to legal and regulatory requirements. However, your data will be removed from active marketing and profiling.

Email the support team with a message titled "Data Request". After identity verification, a copy of your information will typically be sent within 30 days.

Click the "Unsubscribe" link at the bottom of any promotional email, or notify our support team. Your opt-out request will be processed within 7 business days.

Your privacy is guaranteed — get started now

Your data is completely secure at bat22. Join a trusted platform and enjoy safe gaming.

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